Jeffrey Saltzman's Blog

Enhancing Organizational Performance

Tips for Boosting Employee Confidence During COVID-19

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Throughout the housing bubble burst of 2007/2009, and the resulting economic tailspin and recession, data was collected from 15,000 employees quarterly, from the twelve largest economies in the world at the time. The bottom of that event from our measurements was 1Q2009.

We asked a series of questions related to the level of confidence that employees had in their organization and in their own personal situation. We took that data and compared to it a number of factors of employee behavior and organizational performance. The results were pretty astounding. Employee levels of confidence were a very good indicator of whether organizations were doing the right thing to survive during that trying time. And if organizations were doing the right things, employee confidence levels were higher. We found that employee confidence was a leading indicator of performance, for who better to know how the organization is performing than the people who are working inside of it day-to-day, if you ask them the right questions.

Based on this research, we put together a whitepaper with tips to help organizations through this crisis. These are rough times, but the more we can help one another, the more we will not just survive, but thrive.


Download Report



Written by Jeffrey M. Saltzman

March 19, 2020 at 2:34 pm

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