Jeffrey Saltzman's Blog

Enhancing Organizational Performance

Boosting Your Personal Confidence

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“Do something. If it works, do more of it. If it doesn’t, do something else.”

Franklin D. Roosevelt

During this recession employee confidence seemed to hit a low point in the first quarter of 2009. Since then there have been ups and downs but the overall trend has been moving slightly more positively with one notable exception. And that one exception is how people feel about the alternative options being available to them should they want to or be forced to leave their current employer. This sentiment on the part of employees emphasizes the notion that whatever recovery we have experienced so far has been jobless.

The employee confidence model, upon which this research is based1, has been linked to various performance metrics at personal, organizational, and country levels, and consists of two main dimensions:

  1. Personal Confidence
  2. Organizational Confidence

Each of those dimensions has an internal and external component forming a 2×2 matrix. Internal Personal Confidence within the context of the work environment is when you feel you have a meaningful future at your current employer including concepts such as job security. While Internal Personal Confidence has taken a beating during this recession, External Personal Confidence suffered even more. External Personal Confidence within the context of the work environment is confidence in your ability to succeed outside of your current employer, being able to land on your feet elsewhere, to be employable and if internal personal confidence is about job security, external personal confidence is about career security.

In general people’s external confidence levels can decline when they feel trapped due to a lack of options. By taking steps to continuously enhance external personal confidence they can mitigate confidence eroding situations.

What might those be?

  1. Be aware that everyone has options. NO ONE is trapped in hopeless situations. There are paths forward. Sometimes they can be difficult to see – especially when your confidence has been shattered. Look for them they are there.
  2. Actively work towards maximizing your options.
    1. Have wide social networks that you interact with regularly (relatives, friends, co-workers, people at church, etc.). Make use of your network when your confidence suffers a blow. Everyone can relate to that.
    2. Develop a smaller network of trusted confidants that you can talk to openly about your issues.
    3. Realize that regardless of what caused your confidence levels to decline, you are not the first person to go through what you are going through and many others have successfully overcome similar obstacles. You can too.
    4. Continuously improve your skills and knowledge, no matter what you do for a living or your education level look for personal growth, skill and mind development opportunities and take advantage of them.
  3. Develop additional coping mechanisms such as an exercise routine, a hobby, volunteering that can get your mind off your immediate confidence issue. The idea is to build a buffer, to create some space that is more normal, more routine and gives you time to get your emotions under control.
  4. Remember that sometimes blows to your confidence may have nothing to do with you. In the case of office bullying for instance, the person doing the bullying whether it be a boss or co-worker is often insecure or has other issues and exhibiting a lack of confidence in themselves. Unfortunately their way of coping with their own insecurities is by taking it out on others.  In this case the issue lies with others.
  5. Don’t sit back and do nothing. That simply makes things worse.

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1.Saltzman & Brooks, Strategic Surveying in the Global Marketplace and the Role of Vitality Measures, 2010 appearing in Going Global, Jossey Bass.

 

© 2010 by Jeffrey M. Saltzman. All rights reserved.

Visit OV: www.orgvitality.com

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