360-Degree Assessments:Make the Right Decisions and Create Sustainable Change

Personnel  Testing Council of Metropolitan Washington
Presents a One-Half  Day Workshop

360-Degree Assessments: Make the Right Decisions and Create Sustainable Change

Date/Time: June 8, 2011, 8:30am-11:30am

Where: George Mason University Satellite Campus, 3401 Fairfax Drive,  Arlington, VA (view map), room TBD

Presenter: Dr. David W. Bracken, Vice President, OrgVitality

To Register:  Contact Training.PTCMW@GMAIL.COM or go to WWW.PTCMW.ORG

Cost: $50 (includes handout materials and breakfast)
Parking: Street parking  (quarters only) available on Fairfax  Dr., Kansas St., and others

Metro rail: exit from the Orange Line at the Virginia Square/George Mason University stop and walk about three blocks along Fairfax Drive to the meeting site.

Workshop description:

360-degree feedback involves the collection of anonymous observations from coworkers to support leadership development and, in some organizations, to provide data that can improve decision making within human resource processes such as staffing, performance management, and succession planning.  When used for decision-making, 360-degree rating processes come under more scrutiny regarding their design and implementation, and, ultimately, their validity.  This workshop will review the myriad of design decisions that can determine the effectiveness of a 360-degree rating system to generate relevant, reliable information and to create sustainable behavior change throughout an organization.

Workshop topics will include: 

• aligning purpose and 360 implementation,
• overcoming logistical challenges,
• legal considerations,
• best practices in 360,
• why 360’s are not “tests,”
• creating individual and organizational change.

Dr. David W. Bracken 

Dr. Bracken, Vice President, OrgVitality, is a nationally renowned thought leader and practitioner in the field of multisource feedback with particular expertise on using 360 Feedback for decision making. David is well known for advancing the science of multisource (360 degree) feedback, particularly in its use to create large scale change and to improve talent management decisions He is senior editor and contributor to The Handbook of Multisource Feedback. His most recent publication is, “When Does 360-Degree Feedback Create Behavior Change? And How Would We Know It When It Does?” (in press, with Dale Rose).  Dr. Bracken received his Ph.D. in Industrial/Organizational Psychology from Georgia Tech.

Workshop Sponsored by: Data Recognition Corporation & OrgVitality

© 2011 by Jeffrey M. Saltzman. All rights reserved.

Visit OV: www.orgvitality.com

Dr. David W. Bracken joins OrgVitality to Lead 360 Survey/Coaching Practice

Dr. David W. Bracken has joined OrgVitality, LLC to lead the organization’s 360 Survey and Coaching practices. David assists clients to make design and implementation decisions that will result in creating sustainable behavior change utilizing sustainable 360 processes. Main themes in his approach include reliable measurement, increasing awareness and acceptance, and creating accountability. David has coached hundreds of 360 participants and their managers on effective interpretation, use and follow through on their feedback.

Internationally, David is well known as a leader in and for advancing the science of multisource (360 degree) feedback, particularly in its use to create large scale change and to improve talent management decisions.  Prolific and widely published, David is the senior editor and a contributor to “The Handbook of MultiSource Feedback” (Bracken, Timmreck, and Church (Eds.), Jossey-Bass, 2000), and “Should 360 Degree Feedback Be Used Only for Developmental  Purposes?” (Bracken et al., CCL, 1997).  David also contributed a chapter on 360 Feedback to “Organizational Surveys: Tools for Assessment and Change” (Kraut, Jossey-Bass, 1996).

Of David’s many articles which he authored or co-authored on 360 Feedback, perhaps the  most significant and nominated for a best article award, is “360 Feedback from Another Angle” (Bracken, Timmreck, Fleenor and Summers,Human Resource Management, 2000). In that article, a valid 360 process is defined as one that creates “sustained, observed improvement in behaviors valued by the organization”.  In order to achieve that goal, the article approaches 360 feedback from a total systems perspective that goes beyond having a reliable measurement instrument.

While David’s main areas of emphasis have been 360 Degree Feedback and organizational/ engagement surveys, he has also has significant experience in individual/team/organization assessment, assessment centers, leadership development, performance management, competency models, change management, and executive coaching. David’s expertise and background are also deeply grounded in organizational survey programs. He managed the employee survey programs for Xerox and BellSouth, and was their representative to Mayflower (a survey consortium). One of his articles on this topic is “Everything You Always Wanted to Know About Employee Surveys” (with Karen B. Paul inTraining & Development, 1995).

Since he began his career, David has been both an internal staff member and external consultant to varied organizations.  As an internal staff member his experience includes Xerox, BellSouth, and National Computer Systems.  In addition to internal staff positions mentioned above David also has extensive experience as an external consultant having worked in leadership positions at Personnel Decisions Intl, Towers Perrin, Mercer Delta Consulting, and Kenexa.

In recognition of his thought leadership position, Dr. Bracken has been asked to conduct a 2011 workshop (with Dr. Carol A. Jenkins) for the annual meeting of The Society for Industrial Organizational Psychology in Chicago, titled, “Coming full circle with 360s:  Driving and sustaining individual and organizational change.”

David received his BA degree from Dartmouth College, and MS and PhD degrees in Industrial/Organizational Psychology from the Georgia Institute of Technology. He has been an adjunct faculty member at St. John Fisher College and Rochester Institute of Technology. David is a member of the American Psychological Association, the Society for Industrial and Organizational Psychology (SIOP), and the Society of Consulting Psychology. He has served on multiple SIOP committees, and the Editorial Board for the Book Review section of Personnel Psychology. He is a Certified Professional Coach from the College of Executive Coaching.

David can be reached at DavidBracken@Orgvitality.com.